26 years experience in the motor assessing industry

Welcome to Complete Assessing


Complete Assessing Limited is a niche motor vehicle assessing/loss adjusting company based in Christchurch and has been operating throughout New Zealand for over 25 years (the company was established in 1994).

Our mantra is to deliver prompt, fair, and transparent claims management services and we are constantly looking to ensure that our customers are paying fair and reasonable prices for the repair of their vehicles. Complete Assessing works hard to provide:

  • fast efficient turnaround of claims
  • fair valuation of repair work
  • clear communication to all stakeholders (repairers, insurers, the customers of insurers and stakeholders) to ensure that all parties know exactly what is happening

Customers of Complete Assessing include large insurance companies, rental fleet operators and on occasions individuals. We complete assessments on motor cars, motorcycles, quad bikes, motor homes, trucks, machinery, caravans and farm equipment.

Complete Assessing is owned and managed by Richard Merrett.

How It Works

Comparison of Repair Estimate to Assessed Value

We first gather & understand all what is needed from our clients. Analyze their business & get all the first hand information in the first meeting.

Digital or Physical

We deliver competent, high quality assessments detailing precise repair costs, both pre and post repair.

Proven Disaster
Management Expertise

Successfully managed a number of disasters including the Canterbury earthquakes, flood, hail and other weather related claims for multiple customers.

and Timely

Our approach to all aspects of our work from assessment, reporting and closing of claims is professional and timely.

Why Choose UsOur Services

Hail Repairs - Multiple Claims

Hail storm affecting Timaru, Ashburton and Christchurch 22 November 2019 causing significant damage to many vehicles. From this event we received in excess of 220 claims from our customers. One of our customers gave Complete Assessing all their hail claims for this event because of our proven strong performance in management of disaster event claims

Extraordinary Events

Just prior to the level 4 Covid-19 lockdown, parts from the United Kingdom were ordered for the repair of a vehicle. The original freight charge for the parts was $45.00. The parts arrived during the time New Zealand was in level four and at a time when worldwide freight costs were rapidly and significantly increasing.

Cost Control

When completing an assessment on a motorcycle the repairer priced the replacement of a fuel tank with fuel pumps and gaskets that amounted to $3,399.83. We considered that the fuel tank could be repaired and arranged for it to be taken to a repairer.

Come MeetOur Team

Get In TouchContact Us

Want to get in touch ? We’d love to hear it from you.

Find Us
Unit 5/31-33 Tyne Street
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